small image Ebook : Apache NiFi pour les nuls
  • Cloudera Cloudera
  • According to a Telecommunications survey by McKinsey, multi-channel interactions are materially worse in customer satisfaction than single-channel, whether digital or not. Through Customer 360 analytics, Telcos can build a highly enriched customer profile beyond the traditional segmentation attributes, to enable precision profiling of the customer base for highly targeted marketing and for improving the customer experience.

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