Last Updated: March 11, 2024
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Sub-Processors
Sub-Processor |
Processing Purpose(s) |
Processing Location |
Data Transfer Mechanism |
Data Protection & Privacy Resources |
Onward Data Transfer Resources |
Privacy Contact |
|---|---|---|---|---|---|---|
Amazon Web Services, Inc. (AWS)
410 Terry Avenue North Seattle, WA 98109-5210 USA
|
Cloud computing services (infrastructure and hosting for Cloudera's Platform-as-a-service offering - the Cloudera Data Platform (CDP) Public Cloud Control Plane) |
Customer selected CDP Control Plane region (USA, Germany, or Australia) |
General Data Protection Regulation (GDPR) Center
|
|||
|
415 Mission St., 3rd Floor San Francisco, CA 94105 USA |
Customer relationship management (CRM) platform |
USA |
|
Infrastructure and Sub-processors |
datasubjectrequest@salesforce.com
1-844-287-7147
|
|
|
100 First St., 6th Floor San Francisco, CA 94105 |
Identity as a Service (IDaaS) platform for cloud-based customer identity and access management (i.e., single sign-on) | USA |
Trust & Compliance Documentation
|
Sub-processors |
|
|
|
Twilio Inc. 101 Spear St, 1st Floor San Francisco, CA 94105
Twilio Ireland Limited 25-28 North Wall Quay Dublin 1, Ireland |
Email notification services | USA | EU SCCs |
|
Sub-processors |
|
Affiliates
Processing Purpose:
Professional Services and Technical Support Services*
Lawful Transfer Mechanism (if applicable):
Affiliate |
Processing Location(s) |
|---|---|
Cloudera Austria GMBH
|
Austria |
| Cloudera (Aust) Pty Ltd. | Australia |
Cloudera Software Brasil Ltda. |
Brazil |
| Cloudera Software (Canada) Inc. | Canada |
| Cloudera Latin America APA | Chile |
| Cloudera (Shanghai) Software Co. Ltd. | China |
| Cloudera Costa Rica Sociedad Anonima | Costa Rica |
| Cloudera Colombia S.A.S. | Colombia |
| Cloudera Denmark ApS | Denmark |
| Cloudera France SARL | France |
Cloudera GmbH Germany
|
Germany |
| Cloudera Hungary Kft | Hungary |
Cloudera Data Platform India Private Limited |
India |
| PT Cloudera Technology Indonesia | Indonesia |
| Cloudera International Ltd. Ireland | Ireland |
| Cloudera Israel Ltd | Israel |
| Cloudera Italy SRL | Italy |
| Cloudera K.K. | Japan |
| Cloudera México S. de R.L. de C.V. | Mexico |
Cloudera Netherlands BV |
Netherlands |
| Cloudera Singapore Pte. Ltd | Singapore |
| Cloudera South Africa Pty Ltd | South Africa |
| Cloudera Korea, Inc. | South Korea |
| Cloudera Spain, S.L. | Spain |
| Cloudera Sweden AB | Sweden |
| Cloudera Middle East FZ-LLC | United Arab Emirates (Dubai) |
| Cloudera (UK) Ltd. | United Kingdom |
Additional Information
For more information on certain locations, refer to Cloudera’s Global Locations webpage.
Personal Data: The categories of personal data processed by the Sub-processors and/or the Affiliates will depend on the nature of the Cloudera Products and/or Services provided, the terms of the master subscription agreement, and/or the data processing addendum with the customer.
“Adequacy Decision” means determinations by the European Commission that a third country outside the European Union/European Economic Area offers an adequate level of personal data protection in accordance with article 45 of Regulation (EU) 2016/679 (General Data Protection Regulation).
“BCRs” means EU Binding Corporate Rules (BCR), which are rules for data transfers within multinational companies.
*The location of the Cloudera Affiliate assisting with the delivery of the Cloudera Product(s) and/or Service(s) will depend on several factors, including, but not limited to, the terms of the master subscription agreement, terms of service, and/or the data processing addendum with the customer, as well as the customer’s primary business location.